Access / Registration
HTTP Status 500 - Internal Server Error
If you are receiving an error of "HTTP Status 500 - Internal Server Error" try to clear your browser cache to resolve the issue. If this does not resolve the error, you will need to contact GPSTC at: registrar@gpstc.org Log out of GCALS first. Below ...
HTTP Status 400 - Bad Request
If you receive this error screen: it means your Agency Affiliation selection isn't correct. Please return to you GCALS Profile and follow these instructions: Go to https://gcals.gdc.ga.gov/; select the Account tab; click Profile - to modify your ...
Registration Issues - Updating Your GCALS Profile
If you are having issues registering for GCALS courses or receive the error "Warning: You aren't currently affiliated with any agencies or departments" Please log in to your GCALS account (https://gcals.gdc.ga.gov) and verify or correct your profile. ...
Not Able to be Successfully Registered
When registering for a course, if you encounter a notice that says: "You were not able to be successfully registered for this class at this time", that usually means you have already registered for the course. Please select Return to Dashboard and ...
Password issue
We apologize for the inconvenience. Unfortunately, these issues are managed by GPSTC personnel. Please fill out the form on the web page in the link below to request a password reset: https://gcals.gdc.ga.gov/student/reset-password If you have not ...
I tried to reset my password but did not receive an email.
Unfortunately, the accounts that GCALS use are managed by GPSTC staff. If you are having trouble resetting your password using the password reset tool at https://gcals.gdc.ga.gov/student/reset-password you will need to contact the GPSTC Registrar's ...
Where do I access my course?
Now that you are registered, go to https://gcals.gdc.ga.gov and click on “Your Online Courses” option to see a list of courses for which you have registered. You can now click on “Access Online Training” to be taken to your course. You will then be ...
While registering I get a "Post Credit" alert.
This alert is simply notifying you that you have not entered an "OKey", or Officer Key, which is used to identify certified Security Staff to POST. If you are not a certified Peace Officer, disregard this message by clicking "Go Ahead". If you are a ...
Course list for In-Service "Days"
GCALS does not strictly follow the In-Service "Days" that are followed by in-class training. You will find that each course will be labeled "Required" or "Elective" when registering for a course. You must complete all "Required" courses to satisfy ...
When I click on a course it states I can't register or enroll myself.
This happens when your agency affiliation in your user profile is not set. Log into GCALS and navigate to your student profile. Under agency affiliation, it should show the facility that you work at daily. If it shows "Private Citizen" or nothing at ...
I registered for a course but it doesn't show up in "Your Online Courses"
This happens when your agency affiliation in your user profile is not set. Log into GCALS and navigate to your student profile. Under agency affiliation, it should show the facility that you work at daily. If it shows "Private Citizen" or nothing at ...